A Fragment of the Whole

A closer look at my path, tools, and experiences in design.

Experience

From big tech to startups to top consulting firms, my passion has always been the same: to spark joy, create “aha!” moments, and design for meaningful behavior change — from the heart.

Experience Designer

BCG X (top consulting)

2023 — Present

Led and delivered product strategy, UX/UI, and end-to-end design across 12 consumer-facing products (desktop and mobile) in GenAI, lifestyle, healthcare, and e-commerce sectors; collaborating cross-functionally with Product, Engineering, and Analytics teams to rapidly prototype, optimize user flows, and enhance user engagement through data-driven design

Founding Product Designer

Restvo (early startup)

2020-2021

Led the redesign of the flagship mobile application, resulting in a increase in user retention within six months. Implemented a streamlined user onboarding process, reducing user drop-offs.

UX Designer

Microsoft

2018-2019

Led all stages of the design process for a mobile-first, creator-driven platform—crafting interactive, inclusive design experiences that achieved 200%+ engagement goals within four months

Education

Cal State East Bay

M.A. in Interaction Design

Focused on human-centered design, design thinking, and usability research. Gained hands-on experience in prototyping, user testing, and interaction design systems.

East China Normal University

B.A. in Fine Art

Studied studio arts and visual theory with a focus on art education. Developed a foundation in drawing, composition, and teaching creative practices to diverse audiences.

University of the Arts London

Study Aboard Program (CSC sponsored)

Explored visual storytelling, contemporary design, and cross-cultural creative practice.

University of Washington

M.A. in Museology

Specialized in exhibition design, curatorial practice, and audience engagement. Explored how storytelling and spatial design intersect in physical and digital experiences.

UC Berkeley

Concurrent Enrollment

Explored the intersection of urban design, technology, and data systems. Studied smart city infrastructure, connected devices, and the role of design in future urban environments.

National Taiwan Normal University

Exchange Program

Participated in studio-based art and design courses focused on east Asian art.

Certificates

Apply Design Thinking to AI

IBM

Learned how to apply human-centered design frameworks to AI-driven products and services.

Google UX Design Professional Certificate

Coursera

Completed end-to-end UX training including user research, wireframing, prototyping, and usability testing.